Independent advice for workforce technology and transformation

Ian Markram

Managing Director

Ian Markram is an experienced transformation and operations leader with a career spanning strategy, change, workforce uplift and enterprise delivery. As Managing Director, he oversees enterprise transformation, operational delivery and workforce uplift across complex environments.

Known for his calm, structured leadership and ability to simplify ambiguity, he keeps programmes aligned to business intent while navigating the realities of enterprise implementation. His experience across aged care, community services, government and large-scale workforce reform brings a strategic lens to every engagement.

Justine Jardine

Onshore Lead, Australia

Justine Jardine is a seasoned transformation, change and learning leader with extensive experience supporting large-scale system implementations in health, aged care, government and community services. Known for her clarity, empathy and structure, she ensures training and change content resonates with real frontline needs.

At Peake Consulting, Justine leads onshore content design, stakeholder engagement, user experience development and quality assurance for major training programmes. She specialises in developing learning ecosystems aligned with operating models, system workflows and organisational behaviours.

Her work ensures training and learning assets are accurate, intuitive and adoption-ready.

Mark Dolan

Onshore Lead, New Zealand

Mark Dolan is an experienced digital learning and systems training specialist with a strong background in enterprise system adoption across New Zealand and Australia. He has delivered major learning programmes across government, financial services, healthcare and community sectors.

At Peake Consulting, Mark oversees New Zealand-based onshore delivery, connecting client requirements with the offshore team to ensure accuracy and speed. His expertise spans content design, simulation architecture, learning pathway development and quality assurance.

Mark is known for his analytical thinking, attention to detail and commitment to high-quality learning experiences.

Angelica Jumalon

Philippines Hub Lead

Angelica Jumalon leads Peake Consulting’s offshore development hub in the Philippines. She oversees planning, resource management, workflow optimisation and quality assurance across web-based training modules, application simulations and other digital learning assets. With deep expertise in operations management, Angelica ensures digital content is delivered efficiently and consistently. She is known for her commercial oversight and ability to lead, build and grow the team.

Angelica plays a central role in how Peake delivers, ensuring seamless collaboration between onshore strategy and offshore execution.